The HotLine Magazine Archives
For The Profession of Cloud/SaaS Product Support

An ongoing calendar of specific events of interest to SaaS professionals is maintained at The Customer Success Association‘s main site, together with links to specific event registration points.  To view the Customer Success Calendar, please click here or use the following link:


Success-Con East / West / Europe

The Customer SuccessCon series of events is the beginning of a conversation about the future of Customer Success Management.  The conferences provide a comprehensive view of the current state of the profession together with a provocative look at what it could become, and the opportunity to make the first connections of your own network of visionary Customer Success professionals.  The initial sessions last for an afternoon.  The interactions and work of building the new role, however, will continue long after.  For more information, and links for registration, click here.