The HotLine Magazine Archives
For The Profession of Cloud/SaaS Product Support
In 2013, the US venture capital community committed approximately 50 million to fund companies developing solutions specifically focused on helping companies to retain their customer relationships.  The exact figure may be higher, as there are a number of firms still in “stealth” mode at this point.  This amount does not include co-founder self-funding for smaller start-ups, or investments made by…

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